Bay Buckwheat — Terms and Conditions

1. Acceptance of Terms

By using this website and purchasing products from Bay Buckwheat, you agree to these Terms and Conditions. If you do not agree, please stop using the website.

2. Privacy

We respect your privacy and will not sell, rent, or share your personal information with third parties except where required to process your order or comply with legal obligations.

3. Website Information

We take reasonable care to ensure the information on this website is accurate. However, Bay Buckwheat does not guarantee that all information is complete, current, or free from errors.

4. Health and Food Disclaimer

Bay Buckwheat products are sold as food only.
Information on this website is provided for general knowledge and is not intended as medical advice. If you have a medical condition or dietary concerns, please consult a qualified health professional.

• While we take care in handling our products, customers with food allergies should always review product information and use their own judgement before consuming.

• As a natural food product, colour, flavour, and appearance may vary between batches.

• Customers are responsible for storing the product according to the instructions provided on the packaging.

5. Intellectual Property

All content on this website including text, images, design, and graphics is the property of Bay Buckwheat and may not be reproduced without permission.

6. External Links

This website may contain links to other websites. Bay Buckwheat is not responsible for the content or privacy practices of those websites.

7. Orders and Pricing

All prices are in New Zealand Dollars (NZD) and include GST unless stated otherwise.
Prices and product availability may change without notice.

Shipping and International Orders

We currently ship within New Zealand only. Orders from outside New Zealand will be cancelled and refunded. Stripe processing fees for such cancelled orders are non-refundable.

8. Payment

Payment must be completed at the time of purchase using the payment methods available on the website.

9. Delivery

Delivery times are estimates only and may vary depending on courier services.
Bay Buckwheat is not responsible for delays once orders have been handed to the courier.

10. Returns and Refunds

Please choose products carefully as we do not accept returns for change of mind.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can resolve the issue.

Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act.

11. Limitation of Liability

To the maximum extent permitted by law, Bay Buckwheat will not be liable for any indirect or consequential losses arising from the use of this website or products purchased from it.

12. Changes to Terms

Bay Buckwheat may update these Terms and Conditions at any time. Updated terms will take effect once published on the website.

13. Contact

If you have any questions regarding these Terms and Conditions please contact:

Bay Buckwheat
Email: contact@baybuckwheat.co.nz

Phone: +64 27 374 8770